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Making Government Work for You

Updated March 20, 2020

The coronavirus disease 2019 (COVID-19) pandemic is an evolving situation as we learn about the spread of infections and how best to prepare for and address this public health crisis. I hope the following information and resources are helpful to you - Thank you for all you are doing to support our community. 

Keeping my constituents informed in real-time is a priority for me. Follow my Facebook updates here.

Public Health Resources

  • The Centers for Disease Control and Prevention (CDC) is the federal agency leading the national response to COVID-19. Stay up to date on the latest information from the CDC here.
  • The Virginia Department of Health (VDH) is the state agency leading the Commonwealth’s response to the pandemic. VDH is working with the CDC, local public health departments, and others to protect our well-being. Follow VDH’s work and find additional resources here.
  • Sentara Expands COVID-19 Drive-Thru Screening Locations:

Sentara CarePlex Hospital
3000 Coliseum Dr.
Hampton, Virginia 23666
Friday, March 20, from 10:00 a.m. – 2:00 p.m.
Saturday, March 21 and Sunday, March 22, from 10:00 a. m. – 4:00 p.m.

Military Circle 
880 N Military Hwy
Norfolk, Virginia 23502

Friday, March 20, from 10:00 a.m. – 2:00 p.m.
Saturday, March 21 and Sunday, March 22, from 10:00 a. m. – 4:00 p.m.

Sentara Princess Anne Hospital
2025 Glenn Mitchell Drive
Virginia Beach, Virginia 23456
Friday, March 20, from 10:00 a.m. – 2:00 p.m.

Sentara Williamsburg Regional Medical Center
100 Sentara Circle
Williamsburg, Virginia 23188
Friday, March 20, from 10:00 a.m. – 2:00 p.m.

  • What We Can All Do to Prevent the Spread of COVID-19

Ask yourself these questions: Do you have 2 of the 3 symptoms below?

  • Fever (100.4 degrees or higher)
  • Cough
  • Shortness of breath
  • AND
    In the last month, have you been in contact with someone who was confirmed or suspected to have COVID-19, OR have you traveled internationally or to an area with a known COVID-19 outbreak? (Check the latest high-risk travel areas here)

    IF NO:
    Please, stay home. Continue to follow the CDC recommended prevention methods and monitor for a change in symptoms.

    IF YES:
    If you are BELOW age 60 and have no other health issues, you should stay home and self-quarantine for 14 days. 

    If you are OVER age 60 OR have underlying health conditions, please follow these steps:
  • Call your healthcare provider for further guidance.
  • If you don’t have a primary care provider, view Sentara’s virtual care options by clicking here or visit one of their drive-thru screening locations.
  • If you require immediate medical attention, please call your nearest emergency department. View a list of Sentara emergency departments by clicking here.
  • Practice Social Distancing: Social distancing can help slow down the outbreak by reducing the chance of infection among high-risk populations
    • The CDC defines social distancing as it applies to COVID-19 as "remaining out of congregate settings, avoiding mass gatherings, and maintaining distance (approximately 6 feet or 2 meters) from others when possible." 
  • Use Good Personal Hygiene 
    • Avoid close contact with people who are sick. 
    • Avoid touching your eyes, nose, and mouth with unwashed hands. 
    • Wash your hands often with soap and warm water for at least 20 seconds.
    • Use alcohol-based hand sanitizer that contains at least 60 percent alcohol if soap and water are unavailable.  
    • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.

Updates from Governor Northam and Ongoing State Actions

  • Governor Northam and Virginia’s Incident Management Team hold a press conference at 11am daily to provide an update on Virginia’s response to COVID-19. You can view the daily updates on the Governor’s Facebook page here
  • Important Announcements
    • March 17: Governor Northam recommended Virginians with chronic health conditions or aged 65 or older should self-quarantine. Additionally, Virginians should avoid non-essential gatherings of more than 10 people, per federal guidelines. This does not include locations such as airports, bus and train stations, medical facilities, grocery stores, or pharmacies. Lastly, all restaurants, fitness centers, and theaters are mandated to reduce their capacity to 10 patrons, or to close their location. It will be a Class 1 misdemeanor if this guidance is not followed. Restaurants are encouraged to continue carry-out and takeaway options. You can view the full announcement here.
    • March 15: Governor Northam announced a temporary ban on all public events of more than 100 people. You can find his full remarks here. 
    • March 13: Governor Northam announced all schools to be closed for a minimum of two weeks. You can read his full announcement here
    • March 12: Governor Northam declared a state of emergency here in Virginia. You can find his full remarks here.
  • Ongoing state actions include:
    • Halt state employee travel outside of Virginia
    • Phase transition to teleworking for Virginia’s 100,000 state employees and encourage private businesses to allow for telework or paid time off for employees
    • Cancel state conferences and state-organized large events for the next 30 days, and encourage local governments to limit large public events
    • Advise local school districts and institutions of higher education, in consultation with local public health departments
    • Work with insurance companies to waive co-pays and fees related to diagnostic testing for COVID-19
    • Expand testing criteria to prioritize individuals in nursing homes who are showing symptoms, and encourage nursing homes and senior care facilities to update policies for visitors and monitoring of residents
    • Provide sanitizing guidance to state correctional facilities and work locations. Cancel in person visitation at all state correctional facilities, and implement screening protocol for offenders coming into state facilities from local jails
    • Coordinate with social service agencies and community partners to ensure the needs of Virginia’s most vulnerable residents are met, including providing in-home care and food supports
    • Adjust cleaning schedule of Virginia’s public transportation network to adhere to the CDC protocol
    • Assess potential impact of a long-term disruption on Virginia’s economy


  • March 16: The State Corporation Commission (SCC) issued a ruling that SCC regulated utilities, which include Dominion Energy and Columbia Gas, will suspend service disconnections for customers for the next 60 days. You can see the ruling here.
    • Norfolk Water is *not* regulated by the SCC. However, at this time, Public Utilities is not disconnecting water service due to nonpayment. To avoid water service termination once service turn-offs for nonpayment are resumed, please continue to make regular payments on your account. If you are financially impacted as a result of the coronavirus pandemic and need assistance with your Norfolk Water bill, please call their customer service number at 757-664-6700.
    • Virginia Beach at this time, Public Utilities is not disconnecting water service due to nonpayment. To avoid water service termination once service turn-offs for nonpayment are resumed, please continue to make regular payments on your account. 
  • Verizon announced they will waive late fees and keep customers connected to their services if they are negatively impacted by the coronavirus pandemic. You can find their announcement here
  • Cox Communications will waive late fees and keep customers connected as well as expand their low-cost services for students and families in need during the coronavirus pandemic. You can find their update here

Judicial System

  • March 16: The Supreme Court of Virginia declared a judicial emergency and suspended non-essential state court proceedings from March 16 until April 6. During this time, an unlawful detainer may be filed by a landlord against a tenant unable to pay rent, but the court will not hear the matter until at least April 7, 2020. You can find the announcement by the Supreme Court of Virginia here.


  • March 17: The Virginia Department of Motor Vehicles (DMV)announced that all DMV Customer Service Centers will be closed effective midnight, March 18 until at least April 2. Online services will still be available, and to the extent possible, everyone is encouraged to complete your transactions online. There is a 60-day extension for licenses and identification cards that expire March 15 - May 15 and for car registrations that expire in March and April. You can read the DMV's full update here
  • March 17: WMATA announced changes to their reduced train and bus schedules to help protect the health of customers and Metro employees. You can find their full update regarding service changeshere.
  • March 16: Virginia Railway Express shared a reduced schedule for their Fredericksburg and Manassas lines starting March 17 until further notice. You can find the updated schedule here

City of Norfolk

  • To receive updates from City of Norfolk about COVID-19 and Emergency Alerts sign up here.
  • The City of Norfolk Citizen Emergency Information Line 757-664-7200 and other contact numbers here.
  • The Health Districts of Hampton Roads COVID-19 Hotline: 757-683-2745 (8 AM - 6 PM Monday-Saturday, 11 AM - 4 PM Sunday)
  • The Virginia Department of Health hotline: 877-ASK-VDH3
  • Out of an abundance of caution, all City of Norfolk facilities, including recreational centers, libraries, MacArthur Memorial, Nauticus and the Virginia Zoo, will close to the public Monday, March 16 – Monday, March 30. This includes DMV Select, Commissioner of the Revenue and the Treasurer’s Office located in City Hall.

    Norfolk city employees will continue to report to work during this time. Essential services, including trash pick-up and services provided by Norfolk Community Services Board, will continue as normal. The public is encouraged to use the many online options to access city services and make payments.
    During this time all city-managed events will be canceled.

    Citizens are encouraged to monitor and the city’s Facebook and Twitter platforms for updates to city operations past March 30.

Norfolk City Public Schools

Norfolk City Public Schools (NPS)

You can stay up to date on announcements by NPS here.  

  • Norfolk Public Schools will be closed for students from Monday, March 16, 2020, through Friday, March 27, 2020. 


  • To ensure students continue their learning during the extended school closure, Norfolk Public Schools has created Learning in Place plans for all grade levels. Parents should also check on their school’s website for additional activities.
  • For families who do not have access to the Internet, hard copies of Learning in Place plans will be available at one of the school food service “grab-and-go meal” sites for students (open from 11 a.m. until 1 p.m., beginning Tuesday, March 17, at Booker T. Washington HS, P.B. Young ES, Azalea Garden MS, James Monroe ES, Suburban Park ES, Lake Taylor School, Coleman Place ES, Camp Allen ES, Oceanair ES, St. Helena ES, Norview ES, and Southside STEM Academy). 
  • All classroom teachers will maintain daily “office hours” from 10 a.m. until 2 p.m. beginning Tuesday, March 17 through Friday, March 27, (weekdays only) for students and parents/guardians to reach out to them with questions (via e-mail, Class Dojo, etc.).  

City of Virginia Beach

  • To receive updates from City of Virginia Beach about COVID-19 and Emergency Alerts here.
  • The Health Districts of Hampton Roads COVID-19 Hotline: 757-683-2745 (8 AM - 6 PM Monday-Saturday, 11 AM - 4 PM Sunday)
  • The Virginia Department of Health hotline: 877-ASK-VDH3

In order to “flatten the curve” of COVID-19, Virginia Governor Ralph S. Northam issued a Public Health Emergency Order mandating that all restaurants, fitness centers, and theaters “reduce seating capacity to 10 patrons” at a given time. To meet this mandate, the Virginia Beach Department of Public Health (Health Department) and the Virginia Beach Police Department are working together to protect the health and safety of the community. In doing so, we are educating local establishments to ensure voluntary compliance. Please be informed that noncompliance with the emergency order may result in the suspension of the establishment’s operating permit.

However, to reduce the spread of COVID-19 virus, everyone must work together. The Health Department are asking restaurants, fitness centers, and theaters to strictly adhere to the executive order until otherwise noted. While they do not intend to assertively patrol local businesses in search of those in violation of this order, they will respond to complaints for such violations as authorized in the Public Health Emergency Order.

Virginia Beach City Public Schools

Virginia Beach City Public Schools (VBPS)

You can stay up to date on announcements by VBPS here.

  • Virginia Beach Public Schools will be closed for students from Monday, March 16, 2020, through Friday, March 27, 2020. 

Should you need to collect materials or medication after Monday, March 16th please email your school principal to arrange for this, or call 757-263-1111 between 8 a.m. and 4 p.m. Monday through Friday.

Continuity of Learning

During this school closure, VBPS ask that parents and guardians encourage students to utilize the materials and resources their teachers have provided. Parents of pre-K students have received information from their child’s teacher. Students in grades K-12, at a minimum, will receive one lesson per content area each week during the extended closure. This information has either been sent home or will be available online. You will be contacted by your child’s teacher with their virtual “office hours” in order to set up regular online or email conversations as needed during the closure. The purpose of these office hours is to answer questions students or parents may have about instructional tasks or resources.

School counselors are also available to support our students with non-instructional needs based on a schedule that will be provided by the school. You may contact any counselor through email or Schoology message if you have any concern or issue that needs attention.

For more information about this, please see our continuity of learning webpage.

Day Care Centers

  • March 18: Governor Northam directed day care centers to limit their classrooms to 10 people, including teachers. Day care centers are also recommended to practice staggered recess and feed children in their individual classrooms.

Workers and Employers

Virginian Workers

  • March 17: The Virginia Employment Commission will waive the one-week waiting period to ensure workers can receive unemployment insurance benefits as soon as possible. Additionally, the eligibility for unemployment benefits have been expanded, and workers who meet the following criteria will be considered for support:
    • Workers affected because their employer needs to temporarily slow or cease operations due to COVID-19. 
    • Workers who have been issued a notice to self-quarantine by a medical or public health official and is not receiving paid sick or medical leave from their employer. 
    • Workers who must stay home to care for an ill family member and are not receiving paid family medical leave from their employer.
  • For more information, please see the Frequently Asked Questions guide for workers that have been temporarily laid off or discharged during this public health crisis.

Virginian Businesses

  • Governor Northam announced that Virginia has applied for the federal Economic Injury Disaster Sloan Program, available through the United States Small Business Administration. Once approved, Virginia’s small businesses will be able to receive assistance.
  • Governor Northam announced that regional workforce teams will be activated to support employers that slow or cease operations. Also, Virginia will tap into Workforce Innovation and Opportunity Act rapid response funding for employers eligible to remain open during this emergency.

Federal Employees and Contractors

  • March 13:U.S. Senators Mark Warner and Tim Kaine have requested OPM Director, Dale Cabaniss to provide guidance to our federal employees and contractors, and as of March 13, have not yet received a response. The Senators are continuing to push for a response and action. You can find their letter here and the most updated OPM guidance here.



     Paid for and authorized by Joseph Lindsey for House of Delegates




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